FAQ
Frequently asked questions
Everything about reading contracts with ClauseLensAI, your documents, the trial and cancelling.
Questions about the product
ClauseLensAI helps you read and understand documents. It is not a law firm and does not give legal advice.
Ask the ClauseLensAI team
Cannot find what you are looking for? Send us a message.
Is this legal advice?
No. ClauseLensAI helps you read and understand a document. It does not replace a lawyer and does not tell you whether to sign. For legal advice, speak to a qualified lawyer.
Which file types are supported?
PDF, DOCX and clear photos or scans of printed pages. Longer documents are fine; very small or blurred photos may not be readable.
What happens to my documents?
They are used only to produce your summary and answer your questions. Documents are encrypted in transit and at rest, and you can delete them from your account at any time.
How accurate are the summaries?
Summaries are generated by AI and checked against the text, and every highlight links back to its clause number so you can read the original wording yourself. Always read the clauses that matter to you.
Which languages does it read?
ClauseLensAI works best with contracts written in English and major European languages. Summaries are written in plain English.
Billing and cancellation
1-day trial for €0.01, then €29.90 every 28 days until you cancel. Cancel any time.
Full details are in the Terms and Refund Policy.
What does the trial cost?
The trial costs €0.01 and gives you full access for 1 day (24 hours). The €0.01 trial fee is non-refundable.
What happens after the trial?
Unless you cancel before the trial ends, your membership renews automatically at €29.90 every 28 days until you cancel. We send a reminder 3 days before each renewal.
How do I cancel?
Cancel any time from your account settings, or send us a message through the contact form with the subject “Cancel my subscription”. Cancelling stops all future charges.
Can I get a refund?
Subscription fees are generally non-refundable, but we review requests made within 14 days of a charge for technical problems, duplicate or unauthorised charges, and EU consumer rights. Details are in our Refund Policy.
Read the fine print in plain English
Upload your next contract and see what it really says before you put your name on it.
1-day trial for €0.01, then €29.90 every 28 days until you cancel. Cancel any time.